Ikea
IKEA is a global leader in home furnishings, known for its innovative designs, affordable prices, and commitment to sustainability. My work at IKEA involves contributing to the development and enhancement of the co-worker experience through the HEJ! app, Self-Service and User and profile teams.
In those teams I led the design and feature development process, from conceptualizing the initial product to evolving it into a scalable, standardized design language. This involved conducting a comprehensive UX review with actionable insights for continuous optimization, user flow and interaction design, ensuring the end-to-end user experience meets defined standards and aligns with the design system.
Deliverables included:
Conducted surveys and user testing to gather insights for continuous improvement
Creating information architecture for Co-worker app HEJ!
Developed high-fidelity design prototypes for usability tests
hej! CO-worker app
The IKEA co-worker app, HEJ!, is a dynamic tool designed to enhance collaboration and communication among IKEA employees. With features that facilitate task management, access to company resources, and real-time updates, HEJ! empowers co-workers to work more efficiently and stay connected.
Self-service team
As part of a high-performing Self-Service team, the focus was on delivering user flows and design solutions for new functionalities that enhance the end-user experience. Close collaboration with the Product Owner, Architect, and Front-End Lead ensured that designs were intuitive and user-friendly, while also aligning with the strategic vision for future applications.
ONe login for all
With the introduction of CIAM (Customer Identification and Access Management) for all customers and co-workers. Creating user journeys and design solutions ensured stakeholder alignment and effective communication. The solution offered a seamless experience for users while maintaining clarity and consistency across all interactions.
